Frequently Asked Questions

What is the address of Ovens Auditorium?

Ovens Auditorium is located at 2700 E Independence Blvd, Charlotte, North Carolina 28205, United States of America.

What is the parking policy at Ovens Auditorium?

Parking is included in most ticket prices; otherwise, a $10 fee per vehicle applies. Lots open two hours prior to events. Fees are subject to change for select shows.

Are there accessibility accommodations at Ovens Auditorium?

The venue offers 23 wheelchair-accessible seats on the orchestra level and booster seats on a first-come, first-served basis. Additional ADA seating is in the balcony, accessible by stairs. Contact (704) 372-3600 for further details.

What items are prohibited inside Ovens Auditorium?

Prohibited items include weapons, explosives, outside food or beverages, large bags, cameras with lenses over 3 inches, laser pointers, selfie sticks, strollers, vapes, and illegal drugs. All patrons are subject to search.

What is the bag policy for events at Ovens Auditorium?

Non-clear bags larger than 4.5″ x 6.5″ are not permitted. Clear bags must not exceed 12″ x 6″ x 12″. All bags are subject to search. Medical exceptions can be arranged by calling (704) 372-3600 in advance.

Do children need tickets to attend events at Ovens Auditorium?

Tickets are required for everyone aged two years or older. Some events may require tickets for infants. Verify with the box office at (704) 335-3100.

How do I handle lost or replacement tickets for Ovens Auditorium events?

Lost tickets can be replaced only by the account holder of record, at management’s discretion, for pickup at Will Call on the event day. Third-party tickets cannot be reprinted.

Where and when can I pick up Will Call tickets at Ovens Auditorium?

Will Call tickets are available at the venue box office, open Monday to Friday from 10:00 AM to 5:00 PM, with extended hours on event days until showtime.

Are service animals allowed in Ovens Auditorium?

Service animals, as defined by the ADA, are permitted to assist guests with disabilities. Other animals are not allowed.

Can I bring outside food or beverages into Ovens Auditorium?

Outside food and beverages are not permitted. Exceptions for medically necessary items can be requested by calling (704) 372-3600 in advance.

What types of cameras are allowed at Ovens Auditorium events?

Digital cameras with video capabilities and lenses longer than 3 inches are prohibited. Policies may vary by event.

Is re-entry allowed during events at Ovens Auditorium?

Re-entry policies are not specified in general guidelines; check with venue staff or event-specific details for confirmation.

What payment methods are accepted at Ovens Auditorium?

The box office accepts standard payment methods; contact (704) 372-3600 for specific details on cash, credit, or other options.

Are booster seats available at Ovens Auditorium?

Booster seats are provided at no charge on a first-come, first-served basis.